Thank you for choosing Queen City Disposal for your waste collection and recycling needs. Please follow these simple guidelines when preparing your material for collection:

• Trash/recycling must be placed curbside the night before your scheduled collection. Drivers may not return to residences if materials are unprepared at the scheduled collection time.

• Queen City Disposal’s service includes collection of one 95 gallon poly cart. Please do not place trash at the curb in boxes. All boxes should be broken down and bundled. Queen City Disposal is not responsible for damaged or missing plastic cans or lids since we are using automated truck in your neighborhood.

• According to Federal law, Queen City Disposal is not permitted to accept batteries, tires, liquids, combustible materials or any items identified as hazardous.

• Bulky materials including drywall, concrete, bricks, dirt or rocks are not acceptable.

• Queen City Disposal is not responsible for damage beyond the curb line.

• Please notify Queen City Disposal if you would like to transfer service to a new location. Subscription accounts will automatically renew unless you notify us to terminate your service.

• Landlords may be held responsible for service of rental supplies.

• Residents are billed quarterly and in advance. Invoices may be prorated for a specific service period. Payments are due by the 1st of each month.  Late payments or returned checks may result in additional charges to your account.  Service may be interrupted after the 13th of each month or until bill is paid in full on all past due accounts. WE DO NOT OFFER ANY REFUNDS. We now will report all delinquent to three major credit bureaus and sent to collection agency.

•  All rules and regulations may vary according to location. Please contact Queen City Disposal if you have any additional questions.